CASE STUDY: Launch of CAT 320D3 GC in india
Caterpillar Inc. is one of the largest manufacturers of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines across the world. They have been present in India since 1963.
Client
Caterpillar Inc.
CATEGORY
Construction
Equipment
SERVICES OFFERED
- Launch strategy
- Email Marketing
- Social Media
- Photography
- Analytics
Focus
- Bookings
- Event attendance
- Awareness
- Leads
The Brief
Since we have been associated with Caterpillar for a long time now, the task of launching the CAT 320D3 GC exciting, except…due to extraordinary situations, extraordinary solutions needed to be put in place. The plan was to launch ONLINE.
CAT wanted the launch to be novel and matched with the taste of the audience from the construction industry, the brand’s primary TG. For a tangible product that is usually judged on the basis of ROI, efficiency, and ruggedness, the challenge was to launch the car through the ‘Digital First Marketing Strategy’.
What the campaign needed:
- A 360-degree digital campaign plan
- Social media / E-Mailers / Display ads
- A plan campaign to engage audiences of Caterpillar dealers across India
The Thought
— The Challenge
THEÂ THOUGHT
The idea was to execute the campaign in 3 phases to instigate curiosity with teasers, then drive sign-ups for the online event, and finally, talk about the product itself to generate leads and bookings.
Our primary audience was, construction companies, contractors, dealers, construction engineers etc.
Content strategy
Tailormade communication strategy to effectively connect with various potential customers highlighting benefits & features
Phases
- Coming soon
- Date reveal
- Invite for the digital event
- Opening bookingsÂ
Platforms
- Social Media
- Display
- Industry Influencers
Format
- Teaser images and videos
- 360 Degree VR videos to showcase the ease of use and comfort
- Emails with testimonials of customers who have used CAT equipment beforeÂ
What we did
‘DIG MORE PROFIT’ –Â Â Â Ready to perform on any job & any deadline.
Conveying the promise to preform any job & save more at the same time.
THE AUDIENCE
We started with segmenting different categories like construction companies, architects, contractors etc.
LANDING PAGES
We then went ahead and created 19 different landing pages catering to different audience and different languages.
AB TESTING
We ran ads on Facebook, LinkedIn, Email, whatsApp, SMS Google search & display for 2 weeks.
Ran the teaser ads in different languages leading audience different landing pages and shortlisted 6 of those based on response and then ran launch ads giving out more details. This process helped us gather a lot more sign ups compared to other similar campaigns with this brand.
THE EVENT
On the event day a separate event page on the CAT website was created to be watched live, In addition, live telecast events were setup on Facebook and YouTube as well.
All of the 6 landing pages the landing pages that were previously meant for signing up for the event were converted into info pages intended to collect leads/ request for information and brochure downloads. All of the leads which were then transferred to a sales rep based on the customer’s location.
WHO DID NOT ATTEND
To further engage customers who did not watch the event live were sent emails and WhatsApp messages with a link to the recorded event which had a ‘Get in touch’ button generated more leads.
The Numbers
Visitors
Unique reach
Attendees
Leads generated
More success Stories
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